Privacy Policy & Disclaimer

At EcoWise Carpet Cleaning, we respect your privacy and are committed to protecting your personal information. This page explains how we handle your information and outlines the limitations of our services.

Privacy Policy

Information We Collect

We may collect personal information when you:

  • Request a quote or schedule a service

  • Contact us by phone, email, or through our website

  • Sign up for special offers or promotions

This information may include your name, phone number, email, address, and service details. We may also collect non-personal information (like browser type or device information) to improve our website.

How We Use Your Information

Your information is used only to:

  • Provide and manage cleaning services

  • Respond to questions or service requests

  • Send appointment confirmations and updates

  • Share exclusive offers (if you opt in)

  • Improve our website and customer experience

We will never sell, rent, or trade your personal information to third parties.

Sharing of Information

We may share your information only when necessary, such as with:

  • Trusted service providers who assist in scheduling or payment processing

  • Legal authorities if required by law

Data Security

We take reasonable steps to protect your information against unauthorized access, loss, or misuse. However, no online system is 100% secure, and we cannot guarantee absolute security.

Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us directly.

Disclaimer

The content on the EcoWise website is for general informational purposes only. While we strive for accuracy, we make no guarantees of completeness or suitability.

Cleaning results may vary depending on the condition of carpets, rugs, or upholstery. We cannot guarantee the removal of all stains, odors, or wear.

Special offers and promotions are subject to change without notice, valid only under stated conditions, and cannot be combined with other offers unless specified.

EcoWise is not responsible for damages or losses that result from using our website or services beyond what is covered by applicable consumer protection laws.

Contact Us

If you have any questions about this Privacy Policy or Disclaimer, please contact us:

EcoWise Carpet Cleaning
📧 CarpetCleaning@EcoWiseNC.com